Gift Vouchers

New for Christmas 2021 I am now offering a great gift voucher package price for picture plus frame with my picture framing partner Brian Hector at Thorian Framing.

The recipient of a gift voucher will receive an iPet drawing of their pet from a photo provided by them. They can approve an electronic copy of the completed drawing, then I will arrange printing and deliver to Brian for framing. The pet portrait will be beautifully complemented by a craftsman made frame chosen by the recipient from Brian’s iPet range – please see images on this page for frame types. Upgrades are available at extra cost. The price for this package is £320 for a gift which will bring pleasure for years.

Order your voucher online using the form below. You will receive either an electronic e-voucher or a beautifully colour printed voucher on high quality card for you to hand over to the gift recipient (please see terms and conditions below as there is an extra charge for the printed card version). The voucher can be redeemed for a framed pet portrait within 6 months of purchase.

Terms and Conditions

For full terms and conditions details for Thorian Framing and Animal Magic Art respectively, please visit our websites Bespoke Picture Framing ( and Sue Mclachlan Animal and Pet Portrait Artist Hampshire ( ‘We, us’ refers to Thorian Framing and Animal Magic Art collectively. ‘You’, ‘your’ refers to the purchaser of the voucher, or the end recipient if the voucher is purchased as a gift.

Vouchers for this deluxe package are available to purchase at £320 through either of our websites above and are for an exclusive iPet portrait by Animal Magic Art and the professional framing of that same portrait by Thorian Framing.

1. The offer.
1.1 The vouchers provide either a 14” by 11” canvas or an A4 paper printed iPet (one animal head study) portrait with the choice of frames available on this link:
1.2 Please note that frames offered are subject to availability and may be substituted without notice. We will endeavour to ensure that replacement frames are similar to those offered but cannot guarantee an exact substitute.
1.3 Other picture format and framing options are available but any variations to the advertised specifications are not covered by the value of the voucher and will be subject to additional costs which can be provided on request.

2. The order process.
2.1 Orders should be placed via our order form and payment made as per the instructions within the order form. Please ensure that all details are completed correctly. We cannot accept any liability for any errors arising from mistakes made during the order process. Should you need any assistance with completing the form, please contact us before finalising the order online.
2.2 Vouchers ordered online are provided electronically unless a printed version is required for gift purposes and a unique serial number will be provided in your confirmation email.
2.3 There will be an additional charge to send the gift voucher by recorded delivery (price available on request). Please ensure that your order allows plenty of time for delivery if the purchased voucher is a gift. We cannot be liable for any disappointment caused by postage delays.
2.4 Vouchers purchased at shows will be paper versions and the customer is solely responsible for the safekeeping of these vouchers. We cannot accept any liability for lost vouchers. 

3. Use of the voucher.
3.1 When you or the recipient are ready to use the voucher, please contact Animal Magic Art in the first instance.
3.2 Orders for the portrait using the voucher must be placed and confirmed by the purchaser or gift recipient within six months of the purchase date. Vouchers submitted after the expiry date may still be honoured at our discretion but you agree to pay any costs that arise as a result of a change of pricing policy by us or our suppliers after that time.
3.3 The voucher serial number will be requested at point of order. It is your responsibility to ensure the safe keeping and use of the voucher/serial number and we accept no liability for the replacement cost of any lost vouchers, nor are we obliged to honour any lost vouchers.
3.4 Once the order is confirmed, the voucher is deemed used and no refund in the event of later cancellation will be offered. Any additional costs for changes to the above specifications must be paid before work commences and the work cannot be scheduled until any additional costs are settled. No discount will be offered on any voucher against the value of any work undertaken.
3.5 Animal Magic Art will liaise with Thorian Framing at the point of order and provide an estimated completion time but this may vary according to our existing obligations and workload. Please be aware that the current estimated lead time is around eight weeks.
3.6 If a specific deadline is requested by you, we will endeavour to deliver to the requested schedule but cannot promise to do so and cannot accept any liability for disappointment or issues caused by us not being able to supply to the requested deadline.
3.7 Variations by you to the advertised specifications may cause additional delay in providing the completed article and you agree that we are not liable for any disappointment or issues caused by such a delay.

4. Creation of the artwork.
4.1 You will be advised during your first contact with Animal Magic Art of the process for providing a suitable photograph for the portrait to be drawn from (format, quality, resolution of the image, suitability for use etc). Please refer to Animal Magic Art’s full terms and conditions for details on interpretation, variations and advice offered.
4.2 Animal Magic Art can arrange to take suitable photos if required but additional costs for time, mileage and equipment will be payable.
4.3 An electronic proof of your iPet portrait will be provided when completed.
4.4 Once the electronic proof has been approved by you (by email), it will be printed onto paper or canvas (as decided by you) by Animal Magic Art who will then provide the print to Thorian Framing.
4.5 Thorian Framing will then contact you to confirm your framing choice. Should you wish to select a framing option not included in the list above, or change from the frame chosen when the voucher was ordered, you accept that additional costs may be payable and agree to pay those costs before the framing process commences.
4.6 All completed items are supplied ex-works and it is your responsibility to arrange collection from Thorian Framing at an agreed appointment time. Postage is available on request but will be subject to additional costs and is undertaken at your sole risk. Neither Animal Magic Art nor Thorian Framing accept any liability for damage incurred once a finished piece has left Thorian’s premises.

5. Complaints.
5.1 We are confident that you will be delighted with your framed iPet picture but, in the unlikely event of a complaint, please contact either of us using the email addresses below and we will endeavour to resolve your query promptly. Full details of the complaints processes and exceptions for Animal Magic Art and Thorian Framing are available on our website links at the start of this document.

6. General.
6.1 Nothing in these Conditions affect the liability of either party or for death or personal injury caused by negligence or for fraudulent misrepresentation.
6.2 We will not be held liable for any failure in performing our obligations under this Agreement due to circumstances beyond our reasonable control.
6.3 The parties agree to submit to the Jurisdiction of the English Courts.
6.4 The prices and availability of goods and services contained within these terms and conditions are subject to change at any time without prior notice.

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